Jul 10, 2019
Clopay Building Products is North America's largest residential garage door manufacturer. We pride ourselves on delivering exceptional customer service as well as unsurpassed quality and innovative products. Our employees are the cornerstone of our success and we are looking for dynamic individuals to join our team. We have an excellent opportunity for a Garage Door Training Center Instructor in our Troy, Ohio manufacturing location. Are you looking for a career change? Do you have garage door installation experience and can clearly communicate and demonstrate complex topics? Do you have a dynamic personality with the desire to change the lives of the next generation of garage door technicians and Clopay team members? If you answered "yes" to all of the above, we'd like to talk with you! Don't currently live in the Troy/Dayton area? No problem, talk to us about relocation options. As the Training Center Instructor for Clopay, your primary mission will be to facilitate the delivery of Clopay courses for both customers and Clopay team members. You will have the opportunity to use your field experience and communication skills to help others succeed and grow. Ready for the challenge? In this position, the successful candidate will perform the following job responsibilities: Conduct customer and internal training using a variety of instructional techniques and delivery methods, including classroom based learning, hands-on learning and virtual learning. Maintain a safety work place environment. Lead the training of garage door installation techniques for both commercial and residential applications. Manage the delivery of up to four courses and instructional materials to ensure timeliness and effectiveness. Refresh and continually improve existing courses and instructional materials to ensure timeliness and effectiveness. Collaborate with customers and Clopay management to ensure learning needs are met. Manage the day-to-day operation of the learning center including rosters, student records, training aids, equipment and supplies to support the course schedule. Co-ordinate International Door Education Association (IDEA) testing and certification for eligible course participants. Provide input during the course development process, including design considerations and technical expertise. Manage multiple tasks and adjust to shifting priorities. Respond to the training requests from customers and Clopay team members when not engaged in the key areas of responsibility previously listed. Other duties as assigned. Qualifications include: Superior communication and facilitation skills. Demonstrate an engaging "stage presence" and the ability to guide a classroom of adult learners. Strong leadership, teaching and creative problem solving skills. Ability to travel (10 - 15%) to facilitate future remote learning events. Get it done attitude with a strong sense of team spirit. Ability to travel (15-20%). Must be able to lift up to 50 lbs, climb step ladder and use tools needed for garage door/operator installation. We offer competitive pay, a comprehensive benefits package including Medical, Dental, 401(k), Short-Term Disability, Life Insurance and Educational Assistance. Please visit our website at www.clopaydoor.com to learn more about our company. An Equal Opportunity Employer, providing a drug-free work environment. EOE Male/Female/Disabled/Veteran. We welcome applications from Veterans and the Disabled!
Clopay Building Products Troy, OH, USA Full time