General Manager

Overhead Door of Brunswick

Brunswick, GA, USA

Full time

$125k (annually)

Manager

Jun 30

Golden Career Opportunity on Georgia’s Golden Isles

Overhead Door of Brunswick is growing and looking for a self-starting, take charge individual  to become their General Manager.  This is an excellent opportunity for someone with the garage door industry experience to advance their career. The GM would manage all field operations, customer service functions and warehousing activities.  Position requires at least 5 years of management or supervisory experience with garage door industry experience is preferred but not essential for the right candidate.  This position has the potential to earn up to $125,000 annually and has excellent growth potential. A summary of the scope of duties is as follows.

Field Operations

·       Oversee production schedules provided by dispatcher

·       Manage field productivity 

·       Hire, train and supervise all field operations personnel

·       Review field productivity, prepare periodic management reports

·       Oversee company’s safety program

·       Manage truck fleet and installation equipment maintenance program

·       Assist with company’s training program

Customer Service

·       Maintain a high degree of customer satisfaction for our customers

·       Hire, train and supervise all customer service personnel

·       Review work schedules and assign specific duties as required

·       Manage all communication systems for all personnel

·       Provide inside sales support as needed for showroom customers and counter sales

·       Provide backup telephone support to customer service staff

·       Manage and provide resolution to all customer complaints

·       Provide direct reports with annual performance appraisal

·       Solicit and analyze feedback to improve customer experience

Warehouse Operations

·       Oversee Warehouse Manager to ensure adequate inventory control

·       Supervise organization and productivity of warehouse activities

·       Ensure that warehouse is safe and secure at all times

·       Manage semi-annual physical inventory counts

Compensation

·       Base salary plus incentive bonuses

·       Eligible for company’s profit sharing plan, based on performance

·       Includes medical insurance, paid time off (PTO) including vacation, holidays, sick time and family leave

·       Company matched retirement plan

Education and Licensing Requirements

·       High school diploma or equivalent

·       Some college helpful but not essential

·       Understanding of basic business practices

·       Must have a valid Georgia driver’s license in good standing

Experience Required

·       Must have 5 years prior experience managing field operations

·       Minimum of 3 years construction or service industry experience

·       Garage door industry experience a plus but not absolutely necessary for the right candidate

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