Jan 07, 2020

Division Manager

  • American Door Works
  • Alexandria, MN, USA
Full time   Operations Manager

Job Description

Division Manager Job Opening

American Door Works – Alexandria, MN

American Door Works is the leader in sales, installation, and service of residential and commercial overhead doors and other overhead door-related products in greater Minnesota.  American Door Works is family-owned and has been in business for nearly 50 years.  We are currently seeking an experienced and motivated individual for a Division Manager position at our Alexandria location.  This position is an excellent opportunity for a candidate who has previous sales and/or service management experience or has had previous management experience in the overhead door industry.   

The Division Manager directs the overall activities of the Alexandria branch of American Door Works to continually and simultaneously serve our customers/clients within the company’s target market in a professional manner so that the company’s brand name and reputation continue to flourish. This position works with the corporate office to grow that division’s sales and profit margin and increase our position in that market.  We are looking for someone with extensive management experience, especially relating to sales and employee management of a small business. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. Employee Management. Includes management and scheduling of office and field employees.
  2. Sales and Financial Management. Forecast sales and inventory, controlling costs, strategic planning, and executing sales strategy.
  3. Customer & Client Service. Ensure that customers and clients are treated in a timely and professional manner from the time they first contact us, follow up on job progress and customer requirements, and provide outstanding service to all.
  4. Sales. Estimating and preparing quotes on projects, preparing proposals for customers, and handling some phone and walk-in sales.
  5. Marketing. Positioning your division of American Door Works in that market, personal involvement in the local builder groups, Chamber associations, and other local communities where we would do business.
  6. Safety: Must be the leader for your division in ensuring that all safety guidelines are being met and that your staff has the required personal protective equipment to complete their job in a safe manner.

Additional expectation of the job:

  1. Ensure that all branch personnel perform their job duties in a safe manner and that they take all reasonable precautions to avoid work-related accidents. Hire only personnel who demonstrate an understanding of safe work practices and will commit to following the safety procedures of the company. Hold regular and frequent safety discussions and meetings to continually reinforce the safety message.
  2. Ensure that personnel understand the overall company objectives as well as their individual departmental objectives and work together to achieve those objectives. In this position, the Division Manager must be available to help resolve conflicting objectives and continuously reinforce respectful communication between all departments.
  3. Continually take the pulse of customers and clients through informal telephone conversations, business meetings, industry events, and other means necessary. Ensure a quick and proper response to all reasonable customer requests.
  4. Review job assignments and estimates with sales consultant/PMs to ensure proper pricing for jobs. Verify that job billing data from jobs include time, material, and any other costs to ensure proper profit margin.
  5. Record sales totals for inclusion in management reporting system
  6. Answer any queries from builders or residential customers as they come up during the business day.
  7. Ensure that the day-to-day business needs of the division are met and are up-to-date (e.g... invoicing, timecard processing, inventory management, etc.).
  1. Performs all other duties as assigned or required by the President.

 Ideal candidate will have a minimum of 7 years previous sales and estimating experience, preferably in the construction or building sector, and a proven track record of progressive growth in previous employment.  Must have previous experience managing the operations of a small business or led a division of a larger business.  Should have solid computer knowledge including Windows Suite (Word and Excel) and preferably knowledge of Sage MAS products.  This position requires routine local area travel and possibly to other branch locations.  This position rarely travels out of the area for overnight business.

If you would like to be part of our growing team, American Door Works would like to meet with you.  We offer a competitive starting wage that is commensurate to your previous work experience.  Our benefit package includes a 401(k) plan, incentive pay, paid PTO, and holiday pay.  We also offer health, dental, short-term disability, and voluntary life insurance.  The company provides long-term disability for employees and life insurance for employees and qualified dependents.

Qualified candidates should send their resumes, work references, and salary requirements to: toddl@americandoorworks.com or by mail to Todd Larson at American Door Works, 2150 Frontage Road South, Waite Park, MN 56387.  


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